Job Description

Who We Are

Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.

Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.

What You Will Do

The Funeral Director in Training will interact with licensed funeral directors to learn first-hand about the funeral director's career.

Overview & Responsibilities:

• Preforms or works directly with the public
• Greets families and guests
• Answers calls in a timely fashion from a multi-line phone system
• Cleans and maintains the preparation room and its supplies
• Processes and maintain at-need and pre-need case files
• Assists with embalming, dressing, cosmetizing, and casketing of the deceased
• Transfers deceased from place of death to funeral home and crematory
• Enters vital information into software systems
• Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.
• Provides both standard and customized service materials
• Releases urns, service materials, personal property, and flags to families
• Updates list of family members to contact for information
• Responds to emails efficiently and timely
• Stocks and organize urns
• Places obituaries for families in the newspaper, social media, and website
• Responds and attends to inquiries as required
• Performs other duties assigned

Requirements & Qualifications:

• High school diploma or equivalent
• Currently enrolled in or have completed an accredited mortuary science program
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Self-motivated and energetic
• Strong verbal and written communication skills
• Caring, empathetic, and committed to providing best-in-class service to customers
• Sensitivity and knowledge of different philosophical systems and religions
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
• Valid state-issued driver's license with a clear driving record

What We Offer

• Meaningful Work: Make a real difference by helping families navigate one of life's most challenging times with compassion and care.
• Competitive Pay and Benefits:
  o Medical, dental, prescription, and vision insurance
  o Vacation, sick, and holiday pay
  o Wellness Rewards
  o 401k with company match
  o Company-paid life insurance, long-term disability, and short-term disability
• Career Growth: Take advantage of ongoing training and advancement opportunities within the funeral service industry.
• Supportive Culture: Be part of a compassionate, mission-driven team that values respect, empathy, and service.

Are you ready? Join us on our journey to Shape the Future with Purpose. Grow with The FPG Way.

Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws.

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience.

$28.00 - $38.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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