Computer TechnicianExemption Status/Test: NonexemptReports to: Director of TechnologyPay Grade: Clerical/Paraprofessional PG 5-197 DaysDept./School: TechnologyPrimary PurposePerform on-site technical work to install and maintain computer equipment and network and software applications throughout the district or at assigned campus. Respond to work order requests by diagnosing and repairing network and computer hardware.QualificationsEducation/Certification:High school diploma or GEDSpecial Knowledge/Skills:Knowledge of computer workstation setupKnowledge of computer hardware and software applicationsAbility to install, maintain, and repair computers and peripheralsAbility to install and maintain network cables and hardwareAbility to diagnose problems and perform repairsExperience:1-year of work experience installing, maintaining, and repairing computers and peripheralsMajor Responsibilities and DutiesTechnical SupportInstall, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed.Provide technical assistance to users of computers, instructional equipment, and software.Install and configure application and operating system software and upgrades.Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.Assist with the organization and distribution of technology-based material for classroom use.Equipment Repair and MaintenanceDiagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers.Remove old equipment and perform data migration to new machines.Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance.Maintain accurate records of time and materials required to perform repairs and service.InventoryMaintain accurate inventory of hardware, software, and other equipment and material at assigned site(s).Identify, request, and control the inventory of repair parts.OtherCompile, maintain, and file all physical and computerized reports, records, and other documents.Comply with policies established by federal and state law, State Board of Education rule, and local board policy.Comply with all district and campus routines and regulations.Follow district safety protocols and emergency procedures.Respond to after-hours emergencies as needed.Other duties as assignedSupervisory ResponsibilitiesNone.Mental Demands/Physical Demands/Environmental FactorsTools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or vanPosture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twistingMotion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb laddersLifting: Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over)Environment: Exposure to electrical hazards; occasional prolonged and irregular hours; frequent districtwide travel; May be required to be on-call 24 hours a day.Mental Demands: Work with frequent interruptions; maintain emotional control under stressThis document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
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